With so many works of art and design at the NGV, there are new stories, perspectives and ideas for everyone to discover. The NGV warmly welcomes you to explore our range of accessible resources and events for people who are autistic or have sensory sensitivities. Aligned with the NGV Collection and exhibitions, resources include social stories, sensory maps and art-making resources. Relaxed Sessions run throughout the year and are an opportunity for visitors to experience a quieter Gallery with fewer people and reduced sensory stimuli. We are grateful for suggestions for how we can continue to improve our experience for people with autism or disability.
Information about getting to the NGV
Wheelchair access
Wheelchair access is available in our auditorium, studios, education theatres and toilets, as well as throughout the gallery spaces.
Wheelchairs are available for free hire from the Information Desk at both NGV International and the Ian Potter Centre: NGV Australia. We recommend booking a wheelchair prior to your visit by calling 8620 2222 or making a booking online.
A motorised scooter is available for free hire from NGV International. We recommend booking it prior to your visit by calling +61 (0)3 8620 2222 or emailing ngvenquiries@ngv.vic.gov.au.
Lifts, ramps and escalators
Entrances to both NGV International and Ian Potter Centre: NGV Australia are on street level with automatic doors.
Lift access to each floor of NGV International is available, with ramps and escalators throughout the building.
Lift access is available to each floor at Ian Potter Centre: NGV Australia. Please note there is no down escalator at the Ian Potter Centre: NGV Australia.
Changing Places
A Changing Places bathroom is located nearby Arts Centre Melbourne’s Hamer Hall, approximately 300 metres from NGV International and 500 metres from Ian Potter Centre: NGV Australia. Changing Places are fully accessible toilets with full-sized change table, hoist system and basin, designed for the exclusive use of people with disability, their families and carers.
It is located on Level 3 of Hamer Hall, near the south lift, and users are asked to bring their Master Locksmith Access Key (MLAK) to open. For health and safety reasons, slings are not provided and visitors are asked to bring their own which should be compatible with the loop system.
The facility is available to use 24/7. If you require access to the facility when Hamer Hall is closed, please contact their security on (03) 9281 8288 to escort you.
Find out more
For further enquiries about how the Gallery can support your access requirements, please contact our team.
+61 (03) 8620 2222
ngvenquiries@ngv.vic.gov.au
9am–5pm, daily