Access

Information for visitors who are deaf or hard of hearing

With so many works of art and design at the NGV, there are new stories, perspectives and ideas for everyone to discover. The NGV warmly welcomes you to explore our range of accessible resources and events for people who are Deaf or hard of hearing. Aligned with the NGV Collection and exhibitions, resources and events include Auslan videos, captioned videos, and relaxed sessions. Guided tours in Auslan are led by artists who are Deaf and major programs are Auslan interpreted. We are grateful for suggestions for how we can continue to improve our experience for people with disability.

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Resources

Auslan: NGV Collection Highlights

Deaf artist Luke King shares a few of his favourite works in the NGV Collection in these videos presented in Auslan.

 Auslan: NGV Triennial Small victories trophy

New York based artist Diamond Stingily knows that it’s not just big achievements that deserve accolades. Celebrate small victories and everyday wins by designing a trophy for a friend, family member or yourself.

 Captioned Videos

Explore a library of captioned videos on NGV Channel including curator talks, artist demonstrations and in-studio visits.

Online events
Captioned videos of online events and Instagram Live sessions are available upon request for personal use only. Please email your request to programs@ngv.vic.gov.au at least 48 hours prior to the event.

Multimedia guide transcripts
For all Melbourne Winter Masterpieces and selected major exhibitions, transcripts of the audio content from the multimedia guides is available for free download via the relevant exhibition page.

National Relay Service (NRS)
The National Relay Service is an Australia-wide phone service to assist individuals who are Deaf, or who have a hearing or speech impairment, with making and receiving phone calls. For further details, visit National Relay Service.

Teletypewriter (TTY)
Phone 133 677, then ask for 03 8620 2222

Speak & Listen (speech-to-speech)
Phone 1300 555 727, then ask for 03 8620 2222

NRS Chat (previously known as Internet Relay)
Connect using the NRS Chat call page and call 03 8620 2222

Hearing loops
Hearing loops are available in the Clemenger BBDO Auditorium and Education Theatre at NGV International and in the Theatre at the Ian Potter Centre: NGV Australia. To use, switch your hearing aid to “T“ setting (telecoil). Audio guides which are available for purchase for selected exhibitions use your own device and headphones.

Find out more
For further enquiries about how the Gallery can support your access requirements, please contact our team.
+61 (03) 8620 2222
ngvenquiries@ngv.vic.gov.au
9am–5pm, daily